Getting an Invoice

01Where to find them

Sign in and go to Billing → Invoices. That opens your Stripe billing portal, which lists every invoice with a PDF download for each. The portal is authenticated against your Expertini session — no separate password.

Each invoice shows the plan, the period covered, the amount in USD, and the amount in your local currency if you paid in one.

02Adding a company name, address or VAT number

From the same billing portal you can edit your billing details — company name, address, and tax or VAT identification number. Changes apply to future invoices immediately.

If you need those details on an invoice that has already been issued, email [support@expertini.com](mailto:support@expertini.com) with the invoice number. Stripe permits certain corrections after issue, and where it does not we will tell you rather than leave the request unanswered.

03Paying by invoice rather than card

For annual plans and larger purchases we can issue an invoice payable by bank transfer, which is often what a finance department needs in order to raise a purchase order. The invoice carries a virtual bank account number unique to you and reconciles automatically when the funds arrive.

Ask at [support@expertini.com](mailto:support@expertini.com). Note that the plan starts when payment is received, not when the invoice is issued — bank transfers typically take one to three working days.

04Receipts for one-off purchases

Programmatic Job Ads orders generate their own invoice at the point of purchase, showing the click quota, the rate per click and the total. Because those orders are prepaid rather than recurring, the invoice is issued once and there is nothing further to reconcile unless you request a refund of unused clicks.

05Usage records

Separately from invoices, Billing → Usage shows what your organisation has actually consumed against the plan's allowances — CMS scores, AI prompts, resume scores, CV views — and can be downloaded as a PDF. That is the document to use for internal cost allocation; the invoice is the document for accounts payable.