RESOURCES · EXPERTINI ATS

Cancel Your Subscription — Any Time

One button on your billing page. No notice period, no retention call, no form to fill in, and nothing deleted.

2 min read · Updated July 2026 · Expertini Editorial

You can cancel an Expertini ATS subscription whenever you want, from inside the product, without speaking to anyone. There is no minimum term on monthly plans, no notice period, and no cancellation fee.

Cancelling stops the next renewal. It does not cut off your access immediately — you keep everything you have paid for until the end of the period you are currently in.

Any timeno minimum term on monthly plans

0notice period required

0cancellation fee

Neverhow often cancelling deletes your data

01How to cancel

Sign in, go to Billing, and choose to cancel your plan. The page confirms the exact date your access runs to before you commit, so there is no ambiguity about what you are giving up and when.

That is the whole process. We do not route cancellations through support, and there is no 'are you sure' sequence designed to wear you down.

02What happens immediately

Nothing changes on the day you cancel. Your plan, your seats and all your allowances stay exactly as they are until the end of the period you have already paid for. If you cancel on day 3 of a monthly cycle, you keep the full plan until day 30.

At the end of that period the subscription lapses. You are not charged again.

03What happens to your data

Your data stays. Jobs, candidates, applications, interview records, notes and history all remain in your organisation after the subscription ends. Cancelling is a billing action, not a deletion.

You can export your data at any point, before or after cancelling. If you want the account and its contents permanently removed, that is a separate and explicit request — the Privacy Policy sets out how to make it and what happens next.

04Coming back

Re-subscribing restores access to everything that was already there. There is no re-onboarding, no import to redo, and no penalty for having left. This is the main practical reason we do not delete data on cancellation: people's hiring stops and starts, and losing a candidate history because a quiet quarter came along would be a bad way to treat someone.

05Annual plans

An annual plan can be cancelled the same way, and access runs to the end of the twelve months you paid for. There is no partial-year refund — see Subscription refund policy, which states that plainly rather than burying it.

06If you cancel by simply not paying

The outcome is the same. If a renewal fails and Stripe's automatic retries also fail, the subscription cancels itself: access ends at the close of the paid period, your data stays, and nothing is sent to collections. You do not need to do anything else.

Frequently asked questions

Do I have to give notice?⌄

No. Cancel whenever you like; the current period simply runs to its end.

Will I lose access straight away?⌄

No. You keep the full plan until the end of the period you have already paid for.

Is there a cancellation fee?⌄

No.

Do I have to talk to anyone?⌄

No. Cancellation is self-service from your billing page. If you would like to tell us why you are leaving we will read it, but it is not a step you have to pass through.

What happens to my candidates and jobs?⌄

They stay in your organisation. Cancelling ends billing, not your data. Deletion is a separate request you have to make explicitly.

At a glance

Cancel any time, from your billing page
No notice period and no cancellation fee
Access continues to the end of the paid period
Data is never deleted on cancellation
Re-subscribe later and everything is still there
No retention call and no cancellation form

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